FAQs + Shop Policies
Do you take custom orders?
If you are interested in a custom piece, please reach out to me at badseeddesignco@gmail.com or fill out the contact form here and let me know what you were thinking! Please note that for all custom pieces, I do require a 50% deposit to secure your place in my customs queue.
How should I care for My pieces?
Bad Seed Designs jewelry is intricately woven with glass seed beads, so it is important to keep in mind that each piece is delicate.
Hang up or lay earrings flat with fringe strands kept straight while you are not wearing them in order for them to keep their shape. Avoid getting earrings wet or wearing earrings in extreme humidity as exposure to water can compromise the quality of both the thread and the beads. Earrings with fringe tassels may become “stiff” when wet. If the fringe becomes “stiff,” gently roll beads with clean, dry fingers. Do not pull on the fringe as this may cause the strand to break. Avoid touching or handling the beads excessively, especially after using hand sanitizer, lotions, or oils.
HOW HEAVY ARE YOUR EARRINGS?
They are surprisingly light! The majority of my pieces are made of glass seed beads, which barely have any weight to them at all. The largest pair I currently make weigh about .21oz each, which is the approximate weight of a standard US Quarter.
What are your ear wires made of?
I use 14k gold filled, sterling silver, and occasionally argentium silver ear wires. If you require a different option than what is offered, please contact me or put a request in notes section at checkout.
Shipping Information
Bad Seed ships with USPS and all domestic orders are shipped with your option of First Class or Priority Mail.
What is your lead time?
Made to order items are typically processed and produced within 1-2 weeks. Lead times vary based on the season and/or if there is a high demand of orders at that time.
If you require an order by a specific date, please contact us to make arrangements. I cannot guarantee that you receive your order by the date that you requested, however I will do everything in my power to make that happen. Please note that extra charges may incur.
Do you ship Internationally?
I only accept orders through the United States at the moment, however I may be able to make arrangements for you if you are not within the US. Please feel free to email me here.
What if my package is lost in transit or stolen?
Once tendered to USPS, Bad Seed Designs is not responsible for any lost or damaged packages. I unfortunately I can not provide refunds or replacements for missing or stolen items.
If you believe your order to be lost in transit, please contact your local post office to file a claim.
Do you offer local drop off/pick up options?
Yes! If you are local to the Carmichael/Downtown Sacramento area, I offer free local delivery.
Use the discount code “ LOCALLOVE “ at checkout.
You must live in the Carmichael/Downtown Sacramento area and have an accessible mailbox to use this code. Please DO NOT use this code if you are outside of the direct Midtown/Downtown radius. If your mailbox is not accessible, please mention a SAFE drop location at your address in the order notes during checkout. Bad Seed Designs is not responsible for lost or stolen merchandise after drop-off is made.
Why didn’t I receive an order confirmation?
If you placed an order and did not receive an order confirmation, it may have ended up in your spam folder. If you did not receive a confirmation, please contact me at badseeddesignco@gmail.com or fill out my contact form here.
Refunds/Returns:
All sales are final. I do not accept refunds or returns. If you are not fully satisfied with your order, please email me.
Will you replace a lost earring?
Yes! I am happy to replace your lost earring for half of the cost of the full set. Some earrings may not be able to be recreated due color unavailability. Please contact me here to inquire.
Are you Indigenous?
No, I am not Indigenous and I acknowledge that I reside on Nisenan land. To learn more about the Nevada City Rancheria Nisenan Tribe, you can click here. In addition, please consider supporting California Heritage: Indigenous Research Project (C.H.I.R.P.), which helps to support research, documentation, and preservation the history and culture of the Nevada City Rancheria Nisenan Tribe.
To find out whose land you currently reside on, please visit the website: Native Land Digital.
DO YOU TEACH CLASSES?
No, I do not offer classes at this time. If you are looking to learn how to beave weave, I highly suggest contacting your local craft or bead store (extra points if it’s a small or Indigenous-owned business) to see if they offer classes or how-to guides.
Why haven’t I received my welcome email from you?
If you do not see a welcome email from me or emails regarding your order, check your SPAM folder!